At Shop Smart AV, we want you to shop with confidence.

Order Processing & Shipping

• Orders are processed within 1–2 business days.
• Standard shipping typically takes 3–7 business days depending on your location.
• Expedited shipping options are available at checkout.
• Tracking information will be emailed once your order ships.

Returns

• Returns are accepted within 30 days of delivery.
• Items must be unused, in their original packaging, and accompanied by proof of purchase.
• Returns are eligible for store credit only—no refunds will be issued.
• To start a return, email info@shopsmartav.com with your order number.

Manufacturer Warranty

• All products are covered by the manufacturer’s warranty.
• Service, replacement, or repairs outside our 30-day window must be handled directly with the manufacturer.
• Warranty details vary by brand and are provided with your product documentation.